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Michael Feinberg is the Director of Product Marketing at Boston Micromachines Corporation.  He has over 10 years of marketing and engineering experience in various technology fields.  He can be reached at mrf@bostonmicromachines.com  and welcomes any comments about the content presented herein.

 

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Website Update: More information for you, our customers

Posted by Michael Feinberg on Tue, Mar 23, 2010 @ 10:40 AM
  
  
  
  
  

To add to the diversity of our blog posts, I'm takingNew manuals for BMC deformable mirrors this opportunity to let you know that we've made a change to our website to give potential and current customers more access to data on our products.
Today we launched the Customer Support page in our Product Information section (www.bostonmicromachines.com/support). On this page you can:
1) Obtain copies of our product manuals through a simple request form. After submitting the form, an e-mail will automatically be sent to you with instructions on how to download the documents.
2) Request the latest software for our devices (see screen shot to the right of our latest beta test software). Whether you're curious about updates to software you already have or you want to request new software, just fill out the form and a customer representative will contact you to find out what you need. We'll do our best to get it to you in a timely manner.
I hope you're enjoying the blog thus far and please leave a comment either way!
P.S. If you are a current customer and either of the images you see with this post is unfamiliar to you, definitely send in a request!

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